FAQs

How can I contact Saramm?

 You can email us at info@saramm.com where our customer service team will be happy to help you!

Do you ship worldwide?

Yes

Where do you ship from Hong Kong.

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal Payments.

How long will it take to receive my order?

Due to high demand, orders may take 2-4 weeks to arrive.

What if i don't receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.